a discussion of design, branding, business, and culture...

11/12/2008

Designing a Unique Holiday Gift

For those of you who have enjoyed our past holiday cards and fun little excursions like HolidayCow.com, we're excited to let you in on a little secret. This year, we're taking a different spin on holiday gifts. We're giving your gift to someone else.

With the roller coaster news from Wall Street this season, we thought this would be a great year to share with those less fortunate. We're still working out the details, but we've decided to use the money we would have spent on you this Christmas to adopt a family in need. And don't worry. We're so excited about what's ahead in this process, we're planning to document our excursion and share in the fun here on our blog.

So stay tuned. There are more good things ahead. And in spite of what the media might have many of us thinking, we're blessed to say, "business is good." And we're lucky to have friends and clients like you. If you have any ideas for our adopt-a-family project, we'd love to hear them.

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Fall 2008 - News update

I don't think we've ever been busier than we have been this fall. And boy do we ever appreciate all of your support. Here's an attempt to catch everyone up with all the latest:

07.08.08 - MD helps develop and launch a new brand, product line and website for Wheeltags.

09.01.08 - MD is excited to welcome intern Amy Hollrah for the Fall semester.

10.01.08 - MD begins work with Reach More Strategies - new identity and website launching soon!

09.29.08 - Amanda celebrates three years with Miles Design!

09.29.08 - Top-secret work underway for Triplepoint Consulting... shhh...

10.09.08 - MD helps AIT Laboratories with an extensive rebranding launch.

10.11.08 - MD welcomes back former client Blakley's Corporation with a new website contract.

10.15.08 - The fastest, most complete tradeshow project and website redesign ever... successfully completed for Algaewheel.

10.24.08 - Brian celebrates his one-year anniversary with Miles Design!

11.01.08 - MD launches a brand new site for Bose McKinney & Evans, one of the city's largest law firms.

11.06.08 - MD begins work on a new website for United Consulting.

11.06.08 - MD helps American Heart Association kick off Go Red for Women 2009.

11.11.08 - MD discussed new projects for a NASCAR star and a vocal coach to the stars in one 24-hour period.

11.14.08 - Josh is scheduled to speak at IMA for AIGA student designer event.

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9/08/2008

The true identity of your brand

I recently had the privilege of presenting an activity at a local networking event for the Keystone at the Crossing Rainmakers meeting. The activity revolved around the concept of identity and how taking time to learn more about someone at a networking event could positively impact your business. And while my presentation at Rainmakers was specific to that event, here's a slightly edited version of my presentation for this context:

The top grossing movie of 2008 is all about identity. The Dark Knight. If you haven't seen it yet, it's the latest installment in the Batman series. One of my favorite scenes finds Batman's true identity, Bruce Wayne, off to dinner at a swanky restaurant. He's been rejected by his longtime girlfriend, Rachel, who is one of the few people in the world who knows his secret identity is Batman. Of course, it just so happens that Rachel is out at that same swanky restaurant with her new boyfriend—the City's District Attorney, Harvey Dent.

As Bruce Wayne walks into the room with his Russian Ballet girlfriend on his arm, he pretends at first not to see them, but then he's "surprised" and feigns a smile to greet the new couple. Rachel is annoyed at first but responds as cordially as possible. "Bruce... this is Harvey Dent." Harvey doesn't seem to feel the tension and smiles back at Bruce, "Rachel has told me everything about you." To which Bruce replies, "I certainly hope not."

Identity can be a complex thing. Like yours, there are many elements to my identity. I'm a business owner. I'm a father. A husband. A brother. A son. An artist. A writer. And some things I don't care to share in public. Some people know me very well... others don't know me at all.

What about your identity? What makes you who you are? Are you more than a sales person? More than a business owner? Who is it that most people think you are? And who are you REALLY?

I don’t know for sure, but I’m willing to bet you’re somewhat like me… you want your public identity to be more than your life roles. More than "just a salesperson." More than "that tall guy who wears jeans." There are some things that you want to be known for, and there are other things that you would just as soon keep to yourself.

Now what if I flipped that and asked, "What is the true identity of your company?" Your brand identity is one of the most valuable assets that your business owns. Is your "true identity" crystal clear to your customers? Most importantly, has the public perception of your brand kept pace with how your company has grown? Do we see your brand like you do? Our company specializes in positioning high-end services and premium products. We help companies clearly define who they are, what they do, and why consumers should care.

Our goal is clarity in how the public perceives your brand. When your brand "walks" into a swanky restaurant and encounters your next potential customer, what is it they will say about you?

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