Archive for October, 2009

October 24th, 2009

Design Inspirations in Nature

When I was driving home Friday evening, the sun began to peek through the rain clouds that had hung around all day and reflected pink highlights across the gray-blue sky. It was the lone stretch of 96th street that still has corn growing along the street, in-between the Fishers airport and the giant Sam’s Club parking lot. The dry, khaki corn stalks contrasting with the green grass and the brightly lit sky left a little mark on my subconscious. I’m going to store that color-combination for a future design. As I merged onto the interstate I got an even fuller view of the sunset, with even more pinks and bright hues. It really was gorgeous.

Today I was catching up on a few blogs that I had wanted to review, and I came across a similar sentiment from master designer Joe Duffy, which inspired me to share my color inspirations from yesterday.

I’m still dialing this in, but I also built a little Adobe Kuler swatch palette to share with you. You can view and download them from the Kuler website: version oneversion two.

Has nature ever inspired a design idea during your travels? Share your story…

October 20th, 2009

Designing your Mission:Simplifying the Rational, Emotional and Radical.

This past weekend I was reading an article in Fast Company that reminded me of a speaking engagement I had a few years ago.

I was asked to discuss corporate website basics–what websites need and where most go astray. If I remember correctly, the first words out of my mouth were, “Take your mission statement off of your homepage, because nobody cares.” I think I had their attention.

I went on to explain how so many corporate websites showcase their bland, forgettable mission statement prominently on their homepage. A website isn’t helping anyone by telling the world “our team empowers life-long learners to achieve the utmost quality and customer satisfaction in every…” Zzzz… Does that sound like an excerpt from your corporate mission?

I have talked about the importance of niche positioning and how a mission statement often reflects poor positioning. Which should come first, the mission or the positioning? I’ll be the first to admit it’s a bit of a chicken/egg thing. We prefer to begin by developing a strong positioning and let the mission statement flow from that language. But to be fair, today we’ll look at the mission statement as a starting point.

Ideally your mission statement should be the guiding light that directs the course of your business. If your mission is a little lackluster today, let’s look at four ways to reconsider where you’re going.

1. The Rational:
What do you do? What is your product or service, and who do you do it for? What is your market? How far is your reach? What are actions that your company uses to describe its services? This step should be pretty straight-forward. Once you’ve wrapped up, move on to step two.

2. The Emotional:
How does your organization make the world a better place? Who does your company benefit? Who would miss you if your organization disappeared? Why should anyone care? Make a list of some of the most emotionally charged benefits of your company. If the world reaped the utmost from your benefits, what would that look like? Once you’ve given this ample consideration, move on to step three. Still scratching your head? If you’re stuck on this one, consider enlisting some professional support.

3. The Radical:
What is the one thing that you do better than anyone else? Are you the best at it in your market or region? Can you claim “only-ness?” Complete this sentence: We are the only (blank) in (blank) that does (blank). When you fill in the blanks, what do you get? If it sounds the same as your competition, you may need to dig deeper. Give this plenty of thought before moving on to step four.

4. Simplify:
Taking what may be several pages of notes from the above exercises, begin simplifying the message into statements. If you’re really focused, you may be able to distill it down to a few succinct words. One of our clients has their corporate mission statement polished down to two words. “Inspire Hope.” Here’s a hint: Corporate senior leaders need to own this. Hiring a professional to help word-smith your mission statement is wise, but this is not a task meant for a committee. That’s important. No mission statement committees. Got it?

So how do you know when it’s right? It should be clear, concise and inspirational. A two-word mission isn’t the right fit for everyone, but if your mission is unclear, ambiguous or wordy, keep working. Are you inspired yet to get started? It’s your business. Make it your mission.

October 9th, 2009

On Paper. On Purpose. 5 Steps to Designing your 2010 Marketing Budget.

My wife and I are taking a class called “Financial Peace University” which is Dave Ramsey’s 12-week course that teaches families to shed debt and save money. Last week was the “budget” lesson. Although Dave’s suggestions are geared specifically for home life, I saw immediate applications for designing a more efficient marketing budget.

“On paper. On purpose.” That’s how the popular radio talk show host recommends creating a budget. Every dollar gets a name. Money is set aside for specific purposes and should be used for that purpose only. Surprisingly, most American families don’t have a budget. Even more surprising, many businesses that I talk to don’t have a marketing budget. If this sounds familiar, here are five steps to get you started in the right direction.

1. Set Goals. What are your business goals for 2010? Rank them in order of importance.

2. Commit To An Amount. What is your company willing to invest to hit those goals? A conservative budget is approximately 2-4% of gross sales. Using this example, a $10 million company will invest $200-400,000 to support their current level of sales. More aggressive, consumer-focused companies often spend 10% or more annually on marketing. If you’re aggressive and looking to grow, consider these formulas from Fast Comapany. Scale these figures to best fit your goals.

3. Categorize Your Needs. Make a list of your current marketing initiatives and any new initiatives you wish to implement in 2010. Will this plan support all of your goals? Do you foresee any holes or wasted dollars?

4. On Paper. On Purpose. Now that you have established your goals, total budget, and marketing initiatives, it’s time to start building your marketing plan. Allocate the appropriate funds to each category. Some items may be paid for in lump sums, and others will be paid for monthly. Design this into your budget.

5. Opportunity Fund. Finally, be sure to allocate a category in your budget for un-planned marketing opportunities. These funds could be used for a new interactive or social media opportunity, or maybe even an emergency reprint of your company brochure. Either way, you can usually expect new opportunities to present themselves in the coming year. Even Dave Ramsey recommends having a “blow money” category in your personal budget – it’s kind of the same concept.

So in review: set goals, commit to an amount, categorize your needs, get it on paper, on purpose, and be sure to reserve a few bucks for opportunities that present themselves. Happy budgeting!

October 1st, 2009

What are Your Brand’s Affordances?

I took a course my senior year in college titled ‘Making Meaning and The Design of Everyday Objects’. A typical session consisted of about 20 students of various majors working through the form and functionality of objects.

The first thing we would do is arrange our desks in a circle and place an object in the center. For 90 minutes we would work through a process that required us to remove all previous perception in order to observe it from an objective point of view — relying on form to explain function. By recognizing the affordances as a whole and as individual parts, the object began communicating — and quite often the intended function wasn’t the only message it was communicating.

What would happen If we placed your brand in the center of the circle?

What are your affordances? You, your co-workers, the product, the service, mission-vision-values, visual identity, etc. (No, your brand is not just your logo)

What do these affordances communicate effectively?
What do they communicate intentionally? Unintentionally?
Do certain affordances distract rather than support the function?

By the time our 90 minutes were up, we had suggested a dozen possible uses for the object other than its intended function. Sure, spending ninety minutes with a neti pot can be tedious – but I’ll never look at one without seeing its potential. Your brand may not be as limited as you think. It might take some additional time recognizing your brand’s affordances to discover its full potential.